- Confirm OneDrive retention is right for the company at default its 30 days
https://docs.microsoft.com/en-us/onedrive/set-retention - Decide who is getting access to the users OneDrive and emails
- Depending on if the account is AD synced or Cloud only do one of the following
- AD Sync
- Delete user in AD and force a delta
- Confirm user has been related out of Microsoft 365
- Restore user in 365 and reassign its license.
It will now be a cloud only account with no sync back to On-Prem, form here can follow cloud only - Cloud Only
- Select user in Active users and delete (Follow recommend flow)
- Give access to users OneDrive as needed
- Give Access to users Emails as needed
If you are doing this from a recently broken synced account it may take a few minutes and a page refresh for the right options to appear in delete options.
https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/delete-a-user?view=o365-worldwide
This is a secure and clean way to handle user deletion while keeping on-prem AD clean while also fixing an issue with hybrid exchange set ups / migrations which can result in shared mailboxes getting deleted from Microsoft 365 if they once where a private mailbox moved from on-prem exchange
Convert a user mailbox to a shared mailbox
Side note
Quick consideration when converting to a shared mailbox, this can be done to free up the license as long as the mailbox is under 50GB, any larger and it will still need a license.
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